Author.
My book, This Human, is about how to be the person designing with other people.
Have ever fallen in love with your own idea? I have. There are a time and place for this kind of love, and when you get the timing wrong, it really stings.
Solution seduction is a term we started using at Huddle in 2009 when we were trying to explain the difference between a convergent...
I often think about how important communication is in shaping our future. Our work is only as good as how well we can communicate it. We focus so much on the content, the ‘what’ and the ‘how’, and much less time on the ‘who’ and the ‘why’. Over the...
Many legacies of the industrial revolution no longer serve us in the 21st century. Such legacies as efficiency and convenience were borne as a result of a trade off. These trade offs were unconscious as we became increasingly effective in manufacturing and production. I'd like to explore...
Beliefs are like a pair of sunglasses. Like polarisation, they filter out certain realities and let others in, shaping our thoughts and creating our realities. The filtering happens automatically, at the subconscious level and so beliefs can be tricky to shift. Though, knowing where they...
In design we often say that anything is possible, and perhaps we need to believe in this so we can creatively find an alternative to the status quo. The most powerful mechanism that manifests this belief of anything is possible is the power of the little word “AND”.
In business we...
One day, do a social experiment in your work place. When you attend your meetings, listen to the conversation with a different filter. Listen for whether the conversation is dominated by descriptions of activities or outcomes. Activities sound like tasks, actions, plans. Outcomes sound like...
